assistant@yourcompany.com or support@yourcompany.com. Your AI sends and
receives as that identity.
Creating an Identity
assistant@yourcompany.com as a real sending and receiving address.
Identity Fields
| Field | Description |
|---|---|
display_name | Shown to recipients in the From field |
local_part | The part before @ — must be unique per domain |
domain_id | Must reference a verified domain |
approval_mode | manual (default) or auto |
Approval Mode
| Mode | Behavior |
|---|---|
manual (default) | Every draft requires human approval before sending |
auto | Drafts are automatically approved and sent on submission |
Identity States
| Status | Meaning |
|---|---|
active | Ready to send and receive |
suspended | Temporarily disabled |