Thread Structure
Thread States
| Status | Meaning |
|---|---|
open | Active conversation, no pending draft |
needs_review | A draft is pending human approval |
closed | Conversation resolved |
Reading Threads
Filtering
Thread Continuity
ActionLayer matches inbound replies to existing threads using standard emailIn-Reply-To and References headers. New emails to an identity’s address
without a matching thread create a new thread automatically.
Message Object
Each message in a thread includes:| Field | Description |
|---|---|
id | Unique message ID |
direction | inbound or outbound |
from_address | Sender email |
subject | Email subject |
body_text | Plain text body |
received_at | Timestamp |